Payment & refund conditions

1How to pay

• Use "Send Money" to the bKash or Nagad number shown on the website, then enter the transaction ID (TrxID) and the number you sent from. You can also pay cash at the office — ask for a receipt.
• The website never asks for your PIN or password. Never give them to anyone.

2Verification

• An admin matches the TrxID against the bKash/Nagad statement, usually within 24 hours. Once verified you see a "Verified" stamp and can print a receipt.
• A TrxID can only be used once. If it doesn’t match, the payment is rejected with a reason — you can log in and enter the correct TrxID.

3Refunds

• If you sent money to the wrong number, the wrong amount, or twice, tell the office within 7 days with the TrxID; after checking, it is returned to the number it came from. bKash/Nagad charges are not refundable.
• The membership fee is non-refundable once membership is approved, and the admission fee once admission is confirmed. If an application is rejected, the fee is refunded.
• Donations are voluntary and generally not refundable; if sent by mistake, follow the steps above.
• Savings refunds/withdrawals follow the organisation’s constitution and the committee’s decisions.

4Contact

For any payment question, call 01700-000000 or write to info@scfnaogaon.org.